General Terms and Conditions
Toccata B.V. - General Terms and Conditions
Article 1. Definitions
Within the context of these General Terms and Conditions, terms with an initial capital are defined as indicated below:
All information and data supplied to Toccata by the Client, which may or may not be recorded on material and/or virtual data carriers, which include but are not limited to paper, CD-ROMs, hard disks, email and digital environments, which may or may not be managed by third parties, and all data produced or gathered by Toccata within the context of the execution of the Assignment / Agreement, which may or may not be recorded on material and/or virtual data carriers, which include but are not limited to paper, CD-ROMs, hard disks, email and digital environments, which may or may not be managed by third parties, and all other information, which may or may not be recorded on material and/or virtual data carriers, that bears any relevance to the execution or completion of the Assignment.
B Assignment / Agreement:
The assignment agreement in accordance with which Toccata undertakes, in relation to the Client, to perform certain Work.
The natural person or legal entity that has given Toccata the assignment to perform Work.
Toccata B.V. All Assignments are accepted and carried out exclusively by Toccata B.V., and not by or in the name of an individual Colleague, regardless of the fact that the Client may have explicitly or implicitly issued the Assignment with the intention that it should be executed by a certain Colleague or Colleagues. The application of articles 7:404, 7:407 lid 2 and 7:409 of the Dutch Civil code is explicitly excluded.
E Government-regulated Code of Conduct (“VGC”)
There are government-regulated codes of conduct for registered accountants (“Verordering Gedragscode RA”) and accounting consultants (“Verordering Gedragscode AA”). The Government-regulated Code of Conduct for registered accountants can be found at www.nivra.nl. The Governmentregulated Code of Conduct for accounting consultants can be found at www.novaa.nl.
A natural person who works for or is associated with Toccata, possibly, but not necessarily, on the basis of a contract of employment.
All work to be performed by Toccata for the Client in accordance with an assignment that has been accepted by Toccata and all ensuing work for Toccata.
An assignment to perform either support to an audit, as defined in the more detailed regulations on auditing and other standards (“Nadere voorschriften controle- en overige standaarden”) or any other assignment.
Article 2. Applicability
1 These General Terms and Conditions apply to all offers, quotations, assignments, legal relationships and agreements, however they may be termed, in accordance with which Toccata undertakes to perform Work for the Client, and to all ensuing Work for Toccata.
2 Deviations from and additions to these General Terms and Conditions are only valid if explicitly agreed in writing in, for example, a (written) agreement or confirmation of assignment.
3 In the event that these General Terms and Conditions and the confirmation of assignment contain conflicting conditions, the conditions set out in the confirmation of assignment apply.
4 Toccata explicitly rejects the applicability of any general terms and conditions imposed by the Client.
5 The Assignment / Agreement and these General Terms and Conditions document all agreements between the Client and Toccata concerning the Work to which the Agreement pertains.
Article 3. Data supplied by the Client
1 The Client is obliged to place at Toccata’s disposal all Records that Toccata considers to be required for the correct execution of the Assignment (a.) in the required form, (b.) in the required manner and (c.) at the required time. Toccata will determine the required form, the required manner and the required time.
2 To the extent that the nature of the Assignment does not dictate otherwise, the Client is obliged to vouch for the accuracy and reliability of all Records supplied by the Client, including those obtained from third parties.
3 Toccata has the right to suspend execution of the Assignment until such time as the Client has fulfilled the obligations referred to in the first and second clauses of this article.
4 The Client is obliged to indemnify Toccata against all losses, costs and penalties incurred because Records are inaccurate or incomplete.
5 The Client bears the risk and expense of additional time spent by Toccata and additional costs and losses incurred by Toccata due to the Client’s failure to provide Records required for the execution of the Work (in a proper manner and without delay).
Article 4. Execution of the Assignment
1 Toccata will execute the Assignment to the best of its ability and with due observance of the relevant legislation and (professional) regulations.
2 Toccata will determine the way in which, and by which Colleague(s), the Assignment is to be executed.
3 Toccata has the right to arrange for the Work to be performed by a third party appointed by Toccata.
4 These General Terms and Conditions have also been agreed upon for the benefit of all persons and third parties appointed by Toccata to perform the Work.
Article 5. (Professional) regulations
1 In all situations the Client is obliged to provide every assistance to enable Toccata to fulfill the obligations imposed by the relevant (professional) regulations.
2 The Client is aware that, among other things:
A Under the relevant legislation and regulations, Toccata may be obliged to report certain transactions defined in the relevant legislation and regulations, of which Toccata becomes aware while performing the Work, to the government-appointed authorities.
B Under the relevant legislation and regulations, in certain situations Toccata is obliged to report fraud.
C Under the relevant legislation and regulations, Toccata may be obliged to investigate the (identity of) the Client.
3 Toccata rejects all liability for losses incurred by the Client as a result of Toccata’s compliance with the relevant legislation and (professional) regulations.
Article 6. Intellectual property
1 The execution of the Assignment by Toccata does not involve the transfer of intellectual property rights belonging to Toccata. All intellectual property rights that arise during, or ensue from, the execution of the Assignment accrue to Toccata.
2 The Client is explicitly forbidden to reproduce, make public or exploit products containing intellectual property rights belonging to Toccata, and/or products in which intellectual property rights are vested for which Toccata has acquired rights of use, which include but are not limited to computer programs, system designs, procedures, advice, (model) contracts, templates, macros and other intellectual products.
3 The Client is not permitted to place the products referred to in the second clause of this article at the disposal of third parties for any purpose other than to obtain an expert opinion on the execution of the Work by Toccata without first obtaining prior written consent from Toccata. Should the Client seek an expert opinion, the Client must impose the obligations stipulated in this article on all third parties appointed for this purpose.
Article 7. Force majeure
1 If the parties are unable to fulfill the obligations imposed by or ensuing from the Agreement (in a proper manner and without delay) due to force majeure, as defined in article 6:75 of the Dutch Civil Code, the obligations will be suspended until the parties are able to fulfill the obligations in the agreed manner.
2 In the event that the situation referred to in the first clause of this article occurs, the parties have the right to give written notice of termination of (part of) the Agreement, which will apply with immediate effect, without there being any right to compensation.
Article 8. Fees
1 Toccata will bill the Client for work carried out on the basis of time spent and costs incurred.
2 In addition to the fee for work carried out, Toccata will also bill the Client for expenses incurred by Toccata and fees charged by third parties appointed by Toccata.
3 Toccata has the right to ask the Client to provide an advance payment.
4 If fees or prices change after the Agreement is signed but before the Assignment has been completed, Toccata is entitled to revise the agreed rates accordingly.
5 The fee, plus any advance payments, expenses incurred by Toccata and fees charged by third parties appointed by Toccata, will be billed monthly. If required by law, value added tax will be charged separately on all amounts that the Client owes Toccata.
Article 9. Payment
1 Unless otherwise agreed, all amounts that the Client owes Toccata must be paid within 30 (thirty) days of the invoice date. The Client does not have the right to apply any deduction, discount or setoff. Payment is considered to have been made on the date on which the payment is credited to Toccata’s bank account.
2 Toccata is always free to determine how payments made by the Client are to be applied to outstanding claims.
3 In the event that the Client fails to pay an invoice within the term of payment specified in the first clause of this article, or within another term of payment agreed between the parties, the Client is in default by operation of law. Toccata is entitled to charge statutory commercial interest from that point on.
4 In the event that the Client fails to pay an invoice within the term of payment specified in the first clause of this article, the Client is obliged to pay all court and extrajudicial (collection) costs incurred by Toccata. Reimbursement of costs incurred by Toccata is not limited to the costs awarded against the Client by a court.
5 In the event that an Assignment is issued by several Clients, in so far as Work is performed for several Clients, the Clients in question are jointly and severally liable for payment of the invoice and any interest and costs that may be owed.
6 In the event that Toccata is of the opinion that the Client’s financial position or payment performance warrants such a course of action, or if the Client fails to pay an advance payment or invoice within the specified term of payment, Toccata is entitled to ask the Client to provide immediate (additional) security in a form to be determined by Toccata. If the Client fails to provide the required (additional) security, Toccata is entitled, without prejudice to its other rights, to suspend further execution of the Agreement, and all amounts that the Client owes Toccata for any reason are immediately due and payable.
Article 10. Deadlines
1 In the event that the Client and Toccata agree a date or time frame for the completion of the Assignment and the Client: (a.) fails to provide an advance, if such has been agreed, or (b.) fails to place the required Records at Toccata’s disposal on time, in full, in the required form and in the required manner, the Client and Toccata will agree another date or time frame for the completion of the Assignment.
2 Agreed time frames within which the Work is to be completed are only treated as firm dates if there is an explicit agreement to this effect between the Client and Toccata.
Article 11. Liability and indemnity
1 Toccata is not liable for losses incurred by the Client due to the fact that Records supplied by the Client were inaccurate or incomplete.
2 Toccata is not liable for consequential losses, loss of profits, or indirect losses incurred as a result of non-, late or defective performance by Toccata.
3 Toccata is only liable in relation to the Client for direct losses directly resulting from (a series of related) attributable failure(s) in the execution of the Assignment. The said liability is limited to the fee for the work performed within the context of the Assignment in question up until the moment of the attributable failure(s). In the event that the execution of the Assignment spans a period of more than six months, liability is limited to the fee for the work performed within the context of the Assignment in question over the last six months.
4 A series of related attributable failure(s) counts as a single attributable failure.
5 The limitations of liability specified in this article do not apply in the event and to the extent that Toccata or its senior management are guilty of intent or deliberate recklessness.
6 The Client is obliged to take action to mitigate losses.
7 The Client is to indemnify Toccata against third-party claims for losses incurred as a result of the fact that the Client failed to provide Records or provided Records that were inaccurate or incomplete.
8 The Client is to indemnify Toccata against claims made by third parties (including Colleagues who work for Toccata and third parties appointed by Toccata) for injury or losses sustained in connection with the execution of the Assignment due to actions or omissions by the Client or unsafe situations in the latter’s company or organization.
Article 12. Termination
1 The Client and Toccata can terminate the Agreement (prematurely) with immediate effect at any time. If the
Agreement is terminated before the Assignment has been completed, the Client is obliged to pay the fee owed for time spent performing Work for the Client as specified by Toccata.
2 Notice of termination must be issued in writing.
3 If the Client terminates the Agreement (prematurely), Toccata has the right to be reimbursed for (anticipated) capacity utilization losses, additional costs already incurred and costs incurred in connection with the cancellation of contracts with third parties (such as subcontractors).
4 If Toccata terminates the Agreement (prematurely), the Client has the right to assistance from Toccata in transferring the work to a third party or parties, unless Toccata was forced to terminate the Agreement because the Client was guilty of intent or deliberate recklessness. The right to assistance as defined in this clause applies on the condition that all outstanding advances and invoices have been paid.
Article 13. Right to suspend performance
1 Following a careful weighing up of the interests involved, Toccata is entitled to suspend fulfillment of its obligations, including the issuing of Records or other items to the Client or third parties, until all due and payable claims against the Client have been settled in full.
2 The first clause of this article does not apply to Records provided by the Client that have not (yet) been processed by Toccata.
Article 14. Term of forfeiture
In the absence of provisions to the contrary in these General Terms and Conditions, the Client’s right to assert claims against and exercise other powers of whatever nature in relation to Toccata in connection with the performance of Work by Toccata expires one year from the date on which the Client became, or could reasonably have become, aware of the existence of the rights and powers in question. The term referred to in the previous sentence does not apply to the Client’s right to submit a complaint to a body or bodies appointed to deal with complaints and/or the Dispute Adjudication Board (“Raad voor Geschillen”) .
Article 15. Electronic communication
1 During the execution of the Assignment the Client and Toccata can communicate with one another electronically.
2 Toccata is not liable in relation to Client for losses incurred as a result of the use of electronic means of communication. The said losses include but are not limited to losses incurred as a result of the non-delivery or late delivery of electronic communication, interception or manipulation of electronic communication by third parties or by software or hardware used to send, receive of process electronic communication, the spread of viruses, non- or poor performance of the telecommunication network or other systems or services required for electronic communication, except to the extent that the losses in question are incurred as a result of gross negligence or intention.
3 Data-extracts from the computer systems of the sender provide compelling proof of (the content of) electronic communication sent by the sender until the recipient provides evidence to the contrary.
Article 16. Other provisions
1 If Toccata performs Work on the Client’s premises, the Client must provide a suitable workplace that meets all statutory occupational health and safety requirements and all other relevant regulations that apply to working conditions. The Client must ensure that Toccata is provided with office space and all other facilities that Toccata considers to be necessary or expedient to implement the Agreement. Office space and facilities provided by the Client must meet all (statutory) requirements. In providing (computer) facilities, the Client is obliged to assure continuity by implementing, among other things, adequate backup, security and virus control procedures. Toccata will implement virus control procedures when using facilities provided by the Client.
2 The Client is not to offer Colleagues involved in performing the Work paid work or employment within its company, either temporarily or permanently, directly or indirectly, during the course of the Agreement and any extension of the Agreement, and for a period of 12 months following the termination of the Agreement, on pain of a penalty of € 75,000 (seventy-five thousand euros) for each established instance of violation plus a further penalty of € 2,500 (two-thousand, five hundred euros) for every day that the Client is in breach of contract, without prejudice to Toccata’s right to demand compensation for losses actually incurred in place of the penalties.
3 Toccata is entitled to mention the Client’s name and to outline of the work performed for the Client within the context of providing (business) associates with details of its experience.
Article 17. Applicable law and choice of forum
1 The Agreement is governed by Dutch law.
2 All disputes are to be settled by the court of competent jurisdiction in the district in which Toccata is based.
3 The provisions set out in the previous clauses of this article do not affect the Client’s right to submit a dispute to the Dispute Adjudication Board (“Raad voor Geschillen”) and/or to instigate complaint proceedings.
Article 18. Rectification of invalidity
1 If any of the provisions of these General Terms and Conditions or the Assignment / Agreement prove wholly or partially null and void and/or invalid and/or unenforceable as a result of any statutory regulation or court ruling or for any other reason, this shall not affect the validity of any of the other provisions of these General Terms and Conditions or the Assignment /Agreement.
2 If any of the provisions of these General Terms and Conditions or the Assignment / Agreement prove invalid for one of the reasons referred to in the previous clause, but would be valid were it more limited in its extent or effect, for the time being the provision in question will automatically apply to the greatest extent or effect possible within the limitations that render the provision valid.
3 Subject to the provisions set out in the second clause of this article, if required, the parties can agree new provisions that are to replace the provisions that have been nullified or invalidated. The new provisions must come as close as possible to the purpose of the provisions that have been nullified or invalidated.